Business Communication Designed for Team Results

In a recent Harvard Business study, they found that the average employee spends 2.8 hours per week dealing with conflict. 25 percent of employees said that avoiding conflict led to sickness or absence from work, and nearly 10 percent reported that workplace conflict led to project failure. Most of these problems were contributed to interpersonal conflict, miscommunication, and poor decision-making. With so much to lose doesn’t it make sense to invest in your most valuable assets?  Do you know your personality type? We encourage you to "experiment" for 30 seconds with our Free Tool to get an idea about your personality style now.

Customer Service 360 Training

Team Dynamics

Day 1
  • Personality Essentials
  • Individual Personality Dynamics
  • Time Management
  • Understand Team Dynamics

Customer Service & Sales

Day 2
  • Understanding First impressions
  • Advanced Personality Training
  • Increase Sales
  • Master Listening Skills
  • Conflict Resolution
  • Includes: Team Dynamics Training

Management and Leadership

Day 3
  • Responsibility Dynamics
  • Interaction Dynamics
  • Presentation Skills
  • Facilitating with Ease
  • Includes: Team Dynamics & Customer Service Training

About Us

LeadIT Consulting | Fast forwarding technology ideas into business solutions.

Address: 1148 Pulaski Highway, Bear, DE 19701

Phone: 703-665-1970


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